Terms and Booking Conditions

These conditions apply to every request and booking made with Motion Taxi through this website.

1. Requests and confirmation

Sending the form is a request, not a booking. A booking exists only when Motion Taxi confirms it by email. We may decline a request or propose a different time.

2. Prices and payment

Prices are in euros. The price stated in our confirmation or quotation is the price for the journey as described in your request. Changes to the journey may change the price. [accepted payment methods and when payment is due]

3. Changes and cancellation by the customer

Tell us as early as possible if your plans change. [cancellation terms to be completed: notice period and any fee]

4. Waiting time and no-show

[waiting time included, charges for extra waiting, and what happens if the passenger does not appear]

5. Airport pickups

Give your flight number and arrival details with your request and tell us about delays or changes as soon as you know them.

6. Passengers, luggage and special needs

State the number of passengers and pieces of luggage accurately, and tell us in advance about child seats, oversized items, pets or accessibility needs, so that we can confirm whether we can accommodate them.

7. During the journey

Passengers follow the driver’s safety instructions and wear seat belts. Smoking is not allowed in the vehicle.

8. If we cannot carry out a confirmed journey

If something prevents us from carrying out a confirmed journey, we inform you as soon as possible and look for a solution with you.

9. Liability

[liability clause to be completed with your legal adviser]

10. Complaints

If something was not right, contact us and we will look into it.

11. Applicable law

Belgian law applies to these conditions.